About LSL
We are one of the largest providers of services to mortgage intermediaries and franchised estate agencies and provide valuation services to many of the UK’s largest mortgage lenders.
Services relate to the arrangement of mortgages, non-investment insurance products and intermediary network services, residential sales, lettings, land and new homes, and conveyancing support. Services to mortgage lenders include valuation and panel management services, asset management and property management services.
Estate Agency Franchising
One of the UK’s largest providers of estate agency franchise services.
Our purpose is to provide first-class services to mortgage and insurance advisers, estate agents, lenders and their customers, to create long term benefits for external stakeholders and our people.
Our Strategy
Financial Services is at the heart of our strategy. During 2022, we will continue to grow our Surveying & Valuation and Estate Agency Divisions and implement a new target operating model, including a specific focus on leveraging their capabilities to grow the Financial Services Division.
Our strategic objectives are to:
- Reduce exposure to housing market volatility.
- Generate more resilient and reliable revenues, plus a more flexible cost base.
- Focus on and invest in growth markets.
- Invest in acquisitions and partnerships, where it supports our strategy, plus digital, data and technology.
- Leverage cross-Group opportunities.
- Focus on our Living Responsibly Strategy and our ESG programme.
- Retain, develop and attract talented people
Our Culture
The right people: who accept accountability for their actions.
Doing the right things: which deliver customer expectations.
In the right way: being open, challenging of themselves and supporting others
Our Values
Our values, which underpin our culture, are:
- People focused.
- Market leaders.
- Honesty.
- Delivering on promises.
- Teamwork.
- Innovation.
Our Business Model
